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Archived: Ayrshire House Good

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 22 September 2011
Date of Publication: 2 November 2011
Inspection Report published 2 November 2011 PDF

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

Our judgement

People who use the service have their health and welfare needs met by sufficient numbers of staff.

User experience

People told us that they thought there were enough staff on duty and that staff were approachable and willing to help.

Other evidence

We looked at the staff duty rota and saw that it showed all members of staff and their job title/designation. The staff team consists of the manager, two senior carers and seven carers.

We were told by the manager that there is a bank of staff to cover shifts , in the event of staff sickness and holidays. We looked at the records for bank staff and found that there were two extra carers.

From the records viewed and from discussions with the manager we saw evidence that morning shifts are worked by two carers until 12:30 pm, then one carer on duty with the manager in the afternoon. At night there are two carers on duty; one who is awake and one who sleeps and is on call if needed.

The manager has only been in post for a short while and has applied to be registered with the commission. From discussions with the provider and the manager, we were told that the manager had many years experience of working within the adult social care sector.

Training records that we saw told us that the manager attends all training with staff, as well as additional training in relation to management.

We observed staff spending time with people who used the service and saw that they were knowledgeable about the person’s needs and preferences.