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Inspection report

Date of Inspection: 6, 7 April 2011
Date of Publication: 16 May 2011
Inspection Report published 16 May 2011 PDF

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Overview

Inspection carried out on 6, 7 April 2011

During a routine inspection

We spoke to five people who use the service, three relatives and four staff. The people using the service and relatives were very complimentary about the care provided at the home.

One person said, �I feel safe here, the meals are excellent, I can get up and go to bed when I want. I am very happy and have no complaints�.

Another person told us they chose to stay after coming in for respite care. They said, �I feel very settled here; I have made lots of friends. Staff are very good and kind and the food is very good�.

A third person showed us the knitting she had completed. She said that staff had sourced the wool for her and assisted her with sewing so that she could finish her garment. A fourth person told us she enjoyed the games on the Wii console brought into the home by a member of staff.

Relatives said that they were happy with the care provided. They found staff to be particularly good when their relative�s health deteriorated. Medical attention was quickly sought therefore enabling treatment to start without delay thus contributing to a rapid recovery.

Staff told us that they request other healthcare professionals to visit as needed. This includes regular visits by the GP, district nurse, McMillan nurses, optician and chiropodist.