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Inspection report

Date of Inspection: 1 October 2012
Date of Publication: 19 October 2012
Inspection Report published 19 October 2012 PDF | 77.43 KB


Inspection carried out on 1 October 2012

During a routine inspection

At this inspection we spoke with ten people who lived at the home, two members of staff, the registered manager and briefly with a member of the Board of New Milton Quaker Housing Association. Everyone we spoke with had positive things to say about the home, from the standards of care, the way the home was managed to the approach and support of staff.

People told us that they were consulted about their care and the way the home was run.

They told us their care needs were met by the staff team and that the home was well managed.

Staff we spoke with told us that they were felt supported by the management and that training was provided to make sure they were competent and knowledgeable.