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Inspection report

Date of Inspection: 13 November 2013
Date of Publication: 18 March 2014
Inspection Report published 18 March 2014 PDF | 73.79 KB

Overview

Inspection carried out on 13 November 2013

During a routine inspection

On the day of our visit there were 11 people living in the home, three were present at the time of the inspection, eight were out at the time of the visit.

During the visit we looked at four care files and spoke to two people living in the home, we also spoke to the manager and three additional staff who worked at the home.

We were taken into the home by one of the people living in the home who happened to be sitting outside taking fresh air at the time. The home is an old house over three floors. We looked in five bedrooms which were all individually decorated and were well furnished. The bathrooms were communal, but well situated to serve a small cluster of two or three bedrooms. Of the three people in the home one was sitting outside, and later went to the shops, one person feeling unwell spent most of the time in her room and a third person was mainly in his room or the kitchen area.

We saw positive interactions between the staff and the people living in the home with the cook and domestic relating particularly well to the individuals.

We found that the acting manager had only been in post one week, but had worked in the organisation for many years. The staff and the people in the home were very positive about the new manager and said "(the manager) has only been here a short while but you can tell she is going to be good " and (the manager) is putting her stamp on things".

The people in the home told us that they were "happy here".