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Burgh House Residential Care Home Limited Good

All reports

Inspection report

Date of Inspection: 1 June 2012
Date of Publication: 6 July 2012
Inspection Report published 6 July 2012 PDF

Overview

Inspection carried out on 1 June 2012

During a routine inspection

The 10 people we spoke with during the review told us that they were happy with the care and support provided at Burgh House. They told us that staff looked after them well and tried to keep them cheerful.

They told us that they were involved in the planning and review of their care. A relative of a person who was also spoken with confirmed this.

Two people told us they could make decisions about their care and support, for example one person still had their own car and were able to drive to the local shops.

The people we spoke with told us about the meetings they attended to talk about the service and how the service listened to their views and made changes.