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Burgh House Residential Care Home Limited Good

All reports

Inspection report

Date of Inspection: 10 June 2013
Date of Publication: 6 July 2013
Inspection Report published 06 July 2013 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 10 June 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

Appropriate checks were undertaken before staff began work.

During our inspection we spoke with five people who used the service but their feedback did not relate to this standard.

We looked at the recruitment records of four members of staff. These contained information required to establish that the person concerned was suitable for the role. This included an application form, written references, an employment history and previous training records.

The provider told us that they discussed people's previous work history and periods of non-employment during their interview.

The records contained a checklist to ensure that all the required information and documentation was in place in readiness for people starting work at the service. This included proof of their identity and a valid criminal records bureau (CRB) check or disclosure and barring service (DBS) check. This showed that there were effective recruitment and selection processes in place.