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Archived: Cricklade House Residential Home

All reports

Inspection report

Date of Inspection: 18 April 2013
Date of Publication: 18 May 2013
Inspection Report published 18 May 2013 PDF

Overview

Inspection carried out on 18 April 2013

During a routine inspection

We spoke with all four people living in the home. We used a number of different methods to help us understand the experiences of people because the people using the service had mild to moderate dementia and could not contribute fully to the inspection process.

We spoke with the relatives of three people using the service. People spoken with felt the care their relatives received at the home was consistently good, they said "the home was small and offered a personal touch which people valued".

A person we spoke with said "I like living here, I feel comfortable because female staff only provide personal care, the staff are kind and help care for me as I am not as capable as I used to be".

The service maintained accurate and up to date records, care plans had written guidance for staff to follow so that they could care for people appropriately and protect them from risk.