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Archived: Ashdown Lodge Good

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Inspection report

Date of Inspection: 14 October 2013
Date of Publication: 7 November 2013
Inspection Report published 07 November 2013 PDF | 75.59 KB

Overview

Inspection carried out on 14 October 2013

During a routine inspection

We spoke with three people who lived at the home. They were satisfied the care and support they received and were happy living at Ashdown Lodge. One person told us, "It's excellent. I have no complaints at all". Another said, "I struggled when I came here but the staff made it easy to settle in". A relative said,"It's a small home so it feels much more personal than the bigger ones". We noted that the home provided a wide range of social events and activities organised by the deputy manager; the people we spoke with were happy with the number and variety of activities on offer.

We saw that consent was sought from people before giving care and support whenever practicable. We observed that the care given was safe and appropriate and based on effective care planning and risk assessments. This meant that people's individual needs were met and preferences were taken into account.

People were protected from the risks associated with poor medication management. We saw that medicines were properly handled and administered in line with the providers policy. We noted that there were adequate numbers of staff to provide safe care. We also found that systems were in place for people and relatives to make a complaint about the service if necessary.