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Bramley House Residential Home Good

All reports

Inspection report

Date of Inspection: 7 December 2011
Date of Publication: 19 January 2012
Inspection Report published 19 January 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

People using the service felt safe. Staff were trained and were able to respond appropriately to any actual or suspected abuse that occurred. The provider needs to obtain the up to date Surrey multi agency safeguarding vulnerable adults from abuse procedures.

Overall, we found that Bramley House was meeting this essential standard but, to maintain this, we have suggested that some improvements are made.

User experience

Three people we spoke with said that they felt safe living in the home.

Other evidence

The service has a safeguarding and whistle blowing procedure in place, which makes reference to Surrey’s multi agency safeguarding vulnerable adults from abuse procedures. However the provider had not obtained the most up to date version to ensure that their own policy is up to date.

We looked at three members of staff training certificates, which demonstrated that that they had attended safeguarding training. The provider told us that are attending the local authority multi agency safeguarding training in January 2012.

Staff we spoke with confirmed that they had attended safeguarding training. They knew how to recognise the signs of abuse and that they must report all cases of concern to the appropriate person.