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Archived: Tranquility House Requires improvement

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Inspection report

Date of Inspection: 8, 14 February 2011
Date of Publication: 17 June 2011
Inspection Report published 17 June 2011 PDF

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Overview

Inspection carried out on 8, 14 February 2011

During a routine inspection

People said that they were treated with respect and that they received the personal and medical care they needed. They were satisfied with the social activities they could do and they liked their meals. People said that they felt safe and they were confident that complaints would be acted upon. Some of them thought they should have a more active say on improvements to their care and home.