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Hospital of St John & St Elizabeth Good

All reports

Inspection report

Date of Inspection: 27 February 2014
Date of Publication: 18 April 2014
Inspection Report published 18 April 2014 PDF

Overview

Inspection carried out on 27 February 2014

During a routine inspection

The inspection focused on the hospice and stroke unit at the Hospital of St John and St Elizabeth. We spoke with numerous staff, including nurses a consultant and doctors. We also spoke with six patients in the hospice and one patient in the stroke unit. Patients were positive about the care and treatment they had received.

We found patients received safe, effective care that was planned in a way that ensured their safety and welfare. Peoples' needs were assessed and reviewed by a multi-disciplinary team, however, the outcomes from these meetings were not always recorded on the patient notes. Initial assessments were conducted in the hospice and recorded in patient notes. Assessments in the stroke unit were not always recorded.

Information was provided in a format that met people's needs to ensure they understood and were able to make decisions.

There were arrangements in place to deal with medical emergencies. There were systems in place to monitor the quality of service provided.