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Hospital of St John & St Elizabeth Good

All reports

Inspection report

Date of Inspection: 4 November 2011
Date of Publication: 19 December 2011
Inspection Report published 19 December 2011 PDF

People should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)

Meeting this standard

We checked that people who use this service

  • Understand the care, treatment and support choices available to them.
  • Can express their views, so far as they are able to do so, and are involved in making decisions about their care, treatment and support.
  • Have their privacy, dignity and independence respected.
  • Have their views and experiences taken into account in the way the service is provided and delivered.

How this check was done

Our judgement

Patients understand the care, treatment and support available to them. Patients have their privacy and dignity maintained and their independence is respected. Overall, the Hospital of St John and St Elizabeth, was meeting this essential standard.

User experience

Patients told us the hospital gave them adequate information about the wards prior to their admission and treated them with respect and dignity. Patients told us that nurses and other staff members explained procedures to them before carrying out the procedures.

Other evidence

Staff told us that following surgery, patients are given health promotion leaflets, specific to the operation they had. We observed that patients' privacy was maintained and their independence to do the things they can for themselves was encouraged.