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Archived: Freedom Care Limited - 362 Park Road

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Inspection report

Date of Inspection: 26 July 2013
Date of Publication: 2 August 2013
Inspection Report published 02 August 2013 PDF | 73.6 KB


Inspection carried out on 26 July 2013

During a routine inspection

We spoke with one person using the service. We found the person was able to make informed decisions about their care and support. This person told us �I like it here, the staff help me.� We also spoke with two members of staff.

We found the person using the service experienced care and support that met their needs and protected their rights. We found their care needs had been assessed. Care and support was delivered in a way that met their needs and ensured their safety and welfare.

The person using the service was protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines. We found the provider had robust systems in place relating to the management of medicines.

Staff were supported in their work and were confident that they were able to provide the care required.

We found systems were in place to regularly obtain the person's views about the care and service they receive. We found the provider had an effective system in place to identify, assess and manage risks to the health, safety and welfare of the person using the service.