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Inspection report

Date of Inspection: 29 October 2012
Date of Publication: 23 November 2012
Inspection Report published 23 November 2012 PDF

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 29 October 2012, talked with people who use the service and talked with staff.

Our judgement

The service was meeting this standard. There were enough qualified, skilled and experienced staff to meet people’s needs.

Reasons for our judgement

We spoke with staff about the people who lived at the home and looked at people's care plans. None of the 17 people who used the service had been assessed as having high dependency needs in terms of personal care or mobility. Ten people regularly went into the community without the need of a care worker escort because they were sufficiently indpendent. Four staff, the registered manager and three care workers were always on duty during the day and one person during the night. That provided a ratio of one staff to four people. A care worker we spoke with told us that they felt that enough staff were always on duty to meet the needs of people who used the service. In total, the service employed 13 staff.

We looked at staff training records and found that those records were not up to date. The records did not include information about training records for two of the staff, but the other staff were shown as having attended appropriate training. The provider may wish to update the training record and include a future training plan to ensure that staff are aware of the latest developments in adult social care, for example in relation to personalisation of care and support.