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Inspection report

Date of Inspection: 29 October 2012
Date of Publication: 23 November 2012
Inspection Report published 23 November 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 29 October 2012, talked with people who use the service and talked with staff.

Our judgement

The service was meeting this standard. People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

Seventeen people lived at the home at the time of our inspection. We observed that the people who used the service had a good rapport with each other and with staff. Care workers understood people's needs and engaged with them in a way that supported people to be as independent as possible. The service encouraged people to express their views about aspects of the service, for example about choices of meals and leisure activities.

Staff had received training in the safeguarding of vulnerable adults and understood how to raise concerns about people's safety and welfare.

People's care plans included a section for documenting what personal valuable possessions people had, but those sections of the care plans had not been completed. Care plans lacked information about the extent to which the service supported people to manage and access their finances. The provider may wish to note that those omissions could be addressed during the period that new syle care plans are introduced in order to minmise the risk of financial abuse.