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Inspection report

Date of Inspection: 22 March 2011
Date of Publication: 13 September 2011
Inspection Report published 13 September 2011 PDF

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Overview

Inspection carried out on 22 March 2011

During a routine inspection

People told us that they were treated well, one person explained, �Its alright here, the staff are nice and I am treated well and I feel safe now�. Another person told us, �They treat you very well; they don�t make you feel at all uncomfortable�.

People told us that they felt safe living at Hambleton House, one person told us, �I feel safe now�, another person added, �I feel safe, if I was worried about anything I would talk to the staff, there�s always someone you can talk too�.

People told us that they felt that there were enough staff around and they were able to enjoy different activities, one person told us, �I�m going down the supermarket today�, whilst another person explained, �they take me out to do some shopping, they look after me�.

People told us that they were asked their thoughts on the service they received, one person explained, �We have meetings, they ask us, how do you feel and ask what we want to do� another person told us, �We have meetings to talk about holidays and talk about work, we�re going on holiday soon!�