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Archived: Lorne House

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All reports

Inspection report

Date of Inspection: 9 October 2013
Date of Publication: 25 October 2013
Inspection Report published 25 October 2013 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 9 October 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

We looked at how people had been recruited to work at the home and support they had received to do their jobs.

We read applications from people who wanted to work at the home permanently. We found that people had been required to write about their skills and abilities in their application. When a person had been offered a permanent position their previous employer had been asked to provide evidence of that person’s suitability for the job offered. In addition, criminal record checks had been carried out for each person. This meant that the registered manager had made sure that only suitable staff members had been employed.

We found that all new members of staff had completed induction training. This included training about the provider’s policies and practices. We saw that staff had either been trained or had training planned that ensured that they knew how to support people properly. Staff we spoke with confirmed that this. They also told us that the provider had encouraged and supported them with their training. This meant that the registered manager had ensured that new staff had been trained to work at the home.