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Inspection report

Date of Inspection: 19 January 2012
Date of Publication: 6 February 2012
Inspection Report published 6 February 2012 PDF

Overview

Inspection carried out on 19 January 2012

During a routine inspection

People who use services had special communication needs. They used a combination of short phrases, individual words, gestures and signs to express themselves. They said or showed us that the staff treated them with respect and supported them to raise any concerns they had. They said or showed us that they received the health and personal care they needed and that they were comfortable in their home. One person said, 'I get all my food and I go out. I go in my bedroom, I like it okay'.