You are here

Archived: Clanfield Residential Home Good

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 6 September 2013
Date of Publication: 30 October 2013
Inspection Report published 30 October 2013 PDF | 81 KB

Overview

Inspection carried out on 6 September 2013

During a routine inspection

As part of our inspection we looked at the care and welfare of the people who lived at the home. We looked at care plans of the people who lived in the home and how other health and care professionals were consulted and involved with their care and support.

We saw that people were very happy with how they were treated and that they felt welcome and happy in the home.

A family member told us, “The care here is excellent, the staff are wonderful.”

A person who lived at the home told us, “I am very happy here.”

We saw that the Provider had clear staff recruitment practices in place. We found an open approach with good communication in place between the staff and the people who lived in the home and family members.

Effective practices meant that any comments and complaints were managed in accordance with the Complaints policy.

We also saw how the home dealt with information and records of the staff and people who lived at the home, with sensitive personal information managed and stored securely.