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Archived: Ardgowan House Residential Care Home (Mrs Annie Jobson) Requires improvement

All reports

Inspection report

Date of Inspection: 13, 14 May 2013
Date of Publication: 8 June 2013
Inspection Report published 08 June 2013 PDF | 85.67 KB

Overview

Inspection carried out on 13, 14 May 2013

During an inspection to make sure that the improvements required had been made

During our inspection we looked at four care records, spoke to two people who used the service and two members of staff.

People who used the service looked comfortable in the home, well cared for and told us they were happy with the service. One person told us, "I've lived here for 25 years and the staff are superb." Another person told us, �The staff look after me very well." We concluded care and treatment was planned and delivered in a way that was intended to ensure people�s safety and welfare.

Staff were unsure about the presentation of certain conditions and side effects of medications that people who used the service were taking. We concluded staff had not received appropriate professional development or additional training.

The provider had systems in place to monitor and assess the quality of the service and took account of people's views and wishes.

We found people�s personal records were not up to date, accurate or fit for purpose.