You are here

Archived: Hawthorn House

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 13 December 2011
Date of Publication: 24 January 2012
Inspection Report published 24 January 2012 PDF

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

Our judgement

People were safe and their health and welfare needs were met by staff that were 'fit' and appropriately qualified. Staff were physically and mentally able to carry out their duties.

User experience

We did not speak with people directly about the staffing levels, but they told us their care needs had been met.

Other evidence

We discussed staffing levels with the manager and staff and we viewed the staffing rosters.

Staff told us they worked to a roster that usually had two care workers, one cleaner, one cook and either the manager or a senior staff on duty throughout the day and two care workers and a kitchen assistant in the early evenings. Also that there were two care workers throughout the night.

The duty rosters we looked at confirmed this. People had told us their care needs were met and we saw that they were well cared for, so staffing levels were sufficient.