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Archived: Hawthorn House

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All reports

Inspection report

Date of Inspection: 13 December 2011
Date of Publication: 24 January 2012
Inspection Report published 24 January 2012 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

Our judgement

People were safe and their health and welfare needs were met by staff that were 'fit' and appropriately qualified. Staff were physically and mentally able to do their job.

User experience

We did not speak with people directly about this outcome.

Other evidence

We discussed recruitment with the manager and viewed two staff recruitment files.

The manager told us all staff were recruited using a recruitment process, which involved completing an application, taking up references and security checks, interviewing candidates and then inducting and assessing them during a probationary period. The manager had updated the practice after being aware of her responsibilities under the Public Interest Disclosure Act 1998 following an incident with a staff on probation. This had been resolved.

The staff files that we looked at contained information to evidence that the above process had taken place.