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Archived: Hawthorn House

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Inspection report

Date of Inspection: 13 December 2011
Date of Publication: 24 January 2012
Inspection Report published 24 January 2012 PDF | 55.97 KB

Overview

Inspection carried out on 13 December 2011

During a routine inspection

We spoke with six people that lived at Hawthorn House and they told us they had been included in their care planning and in making decisions about the care and support they required. People told us they had signed to agree their care plans and other documents. They told us their privacy and dignity was respected.

People told us the staff looked after them well, that their individual needs were being met and that they enjoyed some very good social activities and entertainment. They told us they were quite satisfied with the food provision in the home.

People told us they felt very safe in the home, that the staff were very nice and that the manager was very approachable.