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Archived: Cedarwood Nursing Home Limited

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Inspection report

Date of Inspection: 28 September 2012
Date of Publication: 1 November 2012
Inspection Report published 1 November 2012 PDF | 81.31 KB

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 28 September 2012, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening. All staff we spoke with told us that they had completed the safe guarding training. They were able to give examples of the different kinds of abuse and knew how to raise concerns to their manager, and outside agencies. Most of the staff told us that they got to know the people very well and they would be able to tell if a person was unhappy or some thing was wrong. They said that they would know this from the way the people behaved, and looked. The staff also told us that most of them had worked at the home for many years and they had got to know people’s needs well.

The people we spoke with told us that they felt safe living at the home and they would tell the staff if they had any concerns. We saw the complaints procedure was displayed on the notice board, where all visitors and the people could view this. Relatives we spoke with told us that they visited their family member regularly and that they had never seen staff shout or be unkind to any of the people. They told us if they did see this happen, they would tell the management. They all told us that they felt their family member was in a safe place.