Freedom from Torture Also known as Freedom from Torture

At our last inspection in June 2017, we rated this key question Requires Improvement. At that inspection, the service was in breach of regulation 12 (safe care and treatment) and regulation 18 (Notification of other incidents).

At this assessment the rating has changed to Good: This meant people were safe and protected from avoidable harm.

Staff now risk assessed all patients that had a mental health condition and included information in the risk management plans for patients on what to do in the event of a crisis. Arrangements were now in place to monitor patient’s change in risk when they were waiting to be seen at intake panel or initial assessment. Staff reviewed the needs of people on the waiting list at the weekly team meeting.

The service now had arrangements in place to ensure that notifiable incidents were reported to the CQC.

The service was safe, clean, well equipped, well furnished, well maintained and fit for purpose. Staff assessed and managed risks to patients and themselves well. Staff understood how to protect patients from abuse and the service worked well with other agencies to do so. The service managed patient safety incidents well.