You are here

Birchfield Residential Care Home Good

All reports

Inspection report

Date of Inspection: 11 December 2012
Date of Publication: 4 January 2013
Inspection Report published 4 January 2013 PDF | 79.71 KB

Overview

Inspection carried out on 11 December 2012

During a routine inspection

We spoke with five people who used the service as well as two relatives. All the people spoken with told us they were happy living in the home and that the staff were caring and helpful. One person told us,"I love it here", while another commented, "I'm very happy. I have no complaints at all".

We reviewed the care files of three people using the service and found evidence that there were procedures in place to ensure that consent was gained from the person or their representative in relation to the care provided for them. We saw that care plans clearly identified the needs of the person and included information on how they wished their care to be delivered. One person told us, "I get the care I need when I want it".

People spoken with told us they received appropriate support with their medication. We found evidence that there were effective systems in place for the safe administration of medicines.

We spoke with three members of staff who told us they felt well supported and confident in carrying out their responsibilities. We saw evidence that staff were appropriately qualified and provided with training relevant to their role.

We found that there were sufficient numbers of staff on duty to meet the needs of people using the service.

We found that there were effective systems in place for the completion and storage of records relating to the care of people using the service and the maintenance of the premises