- Dentist
Mulgrave Dental Centre
Assessment report published 31 December 2025
Contents
Judgements
Our view of the service
We carried out this announced, on-site inspection on 8 December 2025.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Mulgrave Dental Centre is in the London Borough of Sutton and provides private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available near the practice.
The practice had 3 treatment rooms. At the time of our inspection, there was a total of 10 staff, of which there were 3 dentists, 3 dental hygienists, and 4 dental nurses who also managed reception duties. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists and 2 dental nurses.
People's experience of this service
On the day of our inspection, we spoke to 1 patient and saw patient feedback from online reviews. Patient feedback provided a positive view of the dental team and care provided by the practice.
Patients described the care as gentle, efficient, professional and friendly.
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
Patients said when they were prescribed medicines, sufficient information was given.
Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.