- Care home
Clubworthy House
Report from 29 September 2025 assessment
Contents
Ratings
Our view of the service
Date of assessment 2 October to 17 October 2025.
Clubworthy House is a 'care home' that provides care for a maximum of 2 people with learning disabilities and autistic people. At the time of the inspection, 2 people were living at the service.
At this assessment, we looked at all quality statements. This was a responsive assessment in response to concerns that had been shared with us about people’s safety and the outcomes of their care.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
The service was not operating in accordance with the regulations and best practice guidance including Right support, right care, right culture. This meant people were at risk of receiving care and support that did not promote their wellbeing or protect them from the risk of avoidable harm. We found 4 breaches of regulation at this assessment in relation to safeguarding, staffing, person centred care and good governance.
The provider did not have a proactive and positive culture of safety based on openness and honesty. They did not listen to concerns about the culture of the service.
This service is being placed in special measures. The purpose of special measures is to ensure services providing inadequate care make significant improvements. Special measures provide a framework within which we use our enforcement powers in response to inadequate care and provide a timeframe within which providers must improve the quality of the care they provide. In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/ or appeals have been concluded.
People's experience of this service
We spoke with 2 people living at the service and gained feedback from relatives and health care professionals. One person living at the service had raised concerns with health professionals which included allegations of verbal, physical and emotional abuse. They shared these concerns with us during our site visit and were supported to move from the service the following day.
During this assessment, staff and ex members of staff disclosed significant concerns about how people living at the service had been treated and the ways they were routinely spoken to. This included degrading and emotionally abusive language, punitive practice and the emotional impact of being exposed to a closed culture.
People’s relatives gave positive feedback, telling us they felt the service was safe, and their family member was “thriving”. They reflected that their family member had close relationships with the staff and was supported to enjoy a range of activities.
We received positive feedback from health professionals who told us people were well supported when they attended healthcare appointments, and that staff ensured any treatment plans were followed.
We also received two letters of support from the local community, who felt people received a good level of support at Clubworthy House.
While relatives and some health professionals expressed general satisfaction with the service, our assessment found elements of care did not meet the expected standards.