• Dentist
  • Dentist

Droitwich Dental Studio

2 Old Market Court, High Street, Droitwich, WR9 8ES (01905) 797733

Provided and run by:
Neha Dental Care Limited

Important: The provider of this service changed. See old profile

Assessment report published 8 January 2026

Judgements

  • Safe

    Regulations met

  • Effective

    Regulations met

  • Caring

    Regulations met

  • Responsive

    Regulations met

  • Well-led

    Regulations met

Our view of the service

We carried out this announced on-site inspection on 18 December 2025.

We found the practice had met regulations.

The practice mostly had effective systems to identify and manage risks, including infection prevention and control. Shortfalls were identified in the oversight of radiation protection.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

The practice is in Droitwich and provides private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 3 treatment rooms. At the time of our inspection, there was a total of 10 staff, of which there were 5 dentists, 3 dental nurses (2 of whom were also treatment co-ordinators), 1 trainee dental nurse and 1 receptionist. We gathered feedback from and spoke to a range of staff during our inspection.

The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.

People's experience of this service

On the day of our inspection, we reviewed patient feedback routinely collected by the practice. Patient feedback provided a positive view of the dental team and care provided by the practice.

Comments included, “Wow thank you to the dentist and all the gang for making this whole experience a pleasant and calm one. When I first visited, I walked in absolutely terrified and knew I needed a lot of work. I was immediately put at ease and came out so confident that I was in safe hands. Every part of my treatment journey has been amazing, gentle, reassuring and I’ve never felt braver going to the dentist”.

Patients commented positively about the standards of cleanliness.

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.

Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

Patients said when they were prescribed medicines, sufficient information was given.

Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.