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Archived: Branksome House Good

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Inspection report

Date of Inspection: 12 October 2013
Date of Publication: 6 November 2013
Inspection Report published 06 November 2013 PDF | 72.57 KB

Overview

Inspection carried out on 12 October 2013

During a routine inspection

We met with eight people who used the service, to find out what they thought of Branksome House care home. We also spoke with three staff, who were on duty.

People had positive views of Branksome House. Comments from people who used the service included, “ (the provider) is great, he’s like a dad to us “, “ it’s good here”, the staff “are good, I like going shopping”.

People were effectively assisted by the staff so that their range of care needs were met, engaging in activities to develop independence and confidence.

The majority of people spoken with felt satisfied with the meals that were provided with at the home and liked being involved in menu planning.

The service also operated a small domicillary care service. Comments from three people using the Domicillary Care Service. included, they bend over backwards to assist me and provide a personalised service” and “very good, usually on time” ,and “ quite happy”.