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Archived: C & V Orchard Residential Limited Inadequate

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Inspection report

Date of Inspection: 11 January 2013
Date of Publication: 23 February 2013
Inspection Report published 23 February 2013 PDF


Inspection carried out on 11 January 2013

During an inspection to make sure that the improvements required had been made

Our inspection of 6 September 2012 found that C & V Orchard Residential Limited was non - compliant with outcome 16: Assessing and monitoring the quality of service provision.

At the last inspection we found that the service had some systems in place to monitor and evaluate the service. However the quality monitoring systems they had did not provide assurance that people would be protected from risk.

We completed an unannounced responsive review to look at how things had improved since the last inspection. This meant that the provider and the staff did not know we were coming.

During our visit we spoke with the registered manager about changes and improvements that had been made at the home.

Having spoken with the registered manager and reviewed evidence provided we found that the provider was compliant as they had an effective system to regularly assess and monitor the quality of service that people received.