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Archived: C & V Orchard Residential Limited Inadequate

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Inspection report

Date of Inspection: 5 March 2014
Date of Publication: 11 April 2014
Inspection Report published 11 April 2014 PDF | 88.89 KB


Inspection carried out on 5 March 2014

During an inspection to make sure that the improvements required had been made

We completed an inspection on 8 November 2013, where we found the provider was non-compliant with Regulation 14: Meeting nutritional needs and Regulation 20: Records.

After the inspection, the provider sent us an action plan. This told us the action the provider would take to meet the requirements of the regulations.

At this follow up inspection we checked whether improvements had been made to address the issues identified.

We spoke with the acting manager and provider. The provider told us that the registered manager for the home had been absent since April 2013. They had sent us a notification of the registered manager’s intended absence. They told us the acting manager was supported by the provider and the registered manager of another home, who visited three times a week.

At this follow up inspection we reviewed two care plans and records kept by the provider.

We found that improvements were required to food and fluid records to ensure people’s nutritional needs were monitored effectively. We have decided it is appropriate to take enforcement action for this under Regulation 20: Records.

We found that improvements had not been adequately made to ensure appropriate records were kept to protect people from the risk of unsafe or inappropriate care.

We found that the provider did not have an effective system in place to manage risks to the health, safety and welfare of people using the service.