- Care home
Westerley Residential Care Home for the Elderly - Westcliff-on-Sea
Assessment report published 18 May 2026
Contents
Ratings
Our view of the service
Date of assessment: 27 April to 06 May 2026.
Westerley Residential Care Home for the Elderly – Westcliff on Sea is a care home. People in care homes receive accommodation and personal care under one contractual agreement. CQC regulates both the premises, and the care provided, and both were looked at during this inspection. Westerley Residential Care Home for the Elderly – Westcliff on Sea provides a service for up to 20 older people, some of whom may be living with dementia. At the time of the inspection there were 11 people living at the service. Accommodation is provided over 2 floors and people have access to communal areas.
The inspection was completed to follow up on the last inspection to see if improvements had been made. We found the service had made improvements and are no longer in breach of regulations in relation to good governance and fit and proper persons employed. The registered manager had systems in place to monitor the service, which provided good oversight to monitor and improve outcomes for people. This inspection was unannounced.
People's experience of this service
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff had a good understanding of people's preference of care and staff promoted people's independence.
A person told us, “I love living here. This home is perfect for me. I like the food they service and the person who comes to help with activities. I feel safe here and have nothing to worry about”. A relative told us, “It’s very friendly and accommodating we are happy [relative] is there and we don’t have to worry about [relative]. We can enjoy our visits with [relative]. It is a Christian home, and [relative] loves that ethos.”