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Independence Homes Limited - 14 Cranley Gardens Good

All reports

Inspection report

Date of Inspection: 5 February 2013
Date of Publication: 16 April 2013
Inspection Report published 16 April 2013 PDF

Overview

Inspection carried out on 5 February 2013

During a routine inspection

We spoke to all of the six residents who told us that they liked living at Cranley Gardens. They told us about their lives, their activities and their part time work. They said that the staff were supportive and helped them to do the things they wanted to do.

People living at Cranley Gardens are well cared for; the house is well maintained and feels like a real home. The staff were well informed and very capable. They spoke well about Independence Homes as a company and praised the training and support provided. The systems of management and quality control were exemplary as were the systems in place for obtaining service users feedback as well as that of other stakeholders.