• Ambulance service

CIPHER Medical

Overall: Good read more about inspection ratings

Unit 5, Limeoak Way, Stockton-on-tees, TS18 2LS (01642) 265220

Provided and run by:
CIPHER Medical Consultancy Limited

Important: This service was previously registered at a different address - see old profile

Assessment report published 9 June 2026

Ratings - Patient transport services

  • Overall

    Good

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

  • Date of assessment: 15 and 16 December 2025.
  • This comprehensive assessment was the first assessment of the service since the provider moved locations. The service had been previously inspected but not rated at a previous location in 2018.

People's experience of this service

We reviewed feedback from people who had used the service, partner organisations and local NHS trusts, including the local ambulance trust.

Positive feedback was given by those using the service, their relatives and staff at services where users were transported and handed over.