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Archived: The Raphael Hospital Requires improvement

All reports

Inspection report

Date of Inspection: 19, 20 September 2013
Date of Publication: 6 November 2013
Inspection Report published 06 November 2013 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 19 September 2013 and 20 September 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members, talked with staff and were accompanied by a specialist advisor.

We were supported on this inspection by an expert-by-experience. This is a person who has personal experience of using or caring for someone who uses this type of care service.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

We looked at 14 staff files for the purpose of checking compliance on staff recruitment. These showed that there was an effective recruitment and selection process in place to help ensure that staff were safe to work with vulnerable people.

The regulations require that certain information be obtained from people seeking employment at the service. This includes a recent photograph, proof of identity, health information, a Disclosure and Barring Service (DBS) check (formerly Criminal Records Bureau (CRB) check), a full employment history, and references. We found that the files checked contained the required information.

There is a requirement to check a job applicant's reason for leaving their previous employment, where they had been employed working with children or vulnerable adults. We found that, in the majority of cases, this information had been recorded.

All the files contained the notes of the applicants' face to face interview.