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The Beeches (Seven Kings) Good

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Inspection report

Date of Inspection: 15 May 2014
Date of Publication: 12 June 2014
Inspection Report published 12 June 2014 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 15 May 2014, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

People who used the service were protected from the risk of abuse because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

The provider responded appropriately to any allegation of abuse. Staff we spoke with showed knowledge of safeguarding people from abuse and how and where to report any concerns. They were aware of the correct actions to follow and knew where the policies and procedures were and who to talk to.

Observations during the visit showed there was a relaxed atmosphere in the home and people chatted freely and openly with each other, the staff and management.

Staff had received training on how to keep people safe. This gave them the knowledge and the skills to do their job well and protect people from abuse. However, we sampled some training records and noted that the safeguarding training had taken place quite a while ago. The deputy manager informed us training had been arranged for staff to take place in July of this year.

The service had a whistle blowing policy which stated that the home encouraged people to raise concerns and that they would deal with them in an open and professional manner.

We found that a Disclosure and Barring Service (DBS) check was carried out for staff before they began work. This is an employer's check to ensure that prospective staff are not barred from working with vulnerable people or have a criminal conviction that would make them unsuitable for their job.