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Archived: Take 4 Personnel Limited

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Inspection report

Date of Inspection: 31 January 2014
Date of Publication: 26 February 2014
Inspection Report published 26 February 2014 PDF


Inspection carried out on 31 January 2014

During an inspection looking at part of the service

The purpose of this inspection was to check that previous identified concerns were now compliant with regulatory requirements.

As part of this inspection we visited the Take 4 Personnel Limited office. We spoke with the registered provider, office manager and homecare manager.

We found that improvements had been made since our last inspection in August 2013 and September 2013 to ensure that each person who used the service had a support plan in place. Records clearly detailed the specific level of support required by each person who used the service. Medication records were seen to be robust and there was evidence to show that staff had received medication training. In addition, we found that an appropriate system was now in place to ensure that staff received induction and regular supervision. Improvements were also noted in relation to how the provider assessed and monitored the quality of the service. This related to regular spot checks of staff being undertaken by the management team of the service.