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Archived: Dovecott Care Home

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Inspection report

Date of Inspection: 16 March 2011
Date of Publication: 5 May 2011
Inspection Report published 5 May 2011 PDF

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People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Meeting this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

Our judgement

Our review of this service has shown us that the home was clean, hygienic and had procedures for the prevention and control of infection which protects people who use the service as far as reasonably practicable from the spread of infection.

User experience

The group of people currently using the service have a variety of complex needs and communication difficulties and were not able to tell us directly about their care. People’s health needs have been supported by adequate infection control processes and there have been no reported outbreaks of infection at the service.

Other evidence

When we inspected the home in March 2010, under the previous regulatory system, we found that staff from the home had been and continued to be involved in health project work such as infection control and pandemic flu management.

As part of our assessment of this service we asked the provider for further information about how they comply with this outcome. The provider submitted this information in the form of a Provider Assessment of Compliance which describes in detail how this service was compliant with this outcome.

The provider told us that policies and procedures were in place and that they had identified a staff representative for the local infection control link meetings. They had implemented the ‘Essential steps to safe, clean care’ and that this involved staff training and regular audits of hand hygiene practices. They also told us that they continued to work closely with the community infection control nurse.

As part of this review we contacted the Environmental Health Agency. They told us that following their inspection of the kitchen facilities in December 2010, that they had made a number of requirements. The majority of the requirements related to aspects of cleaning and food temperature monitoring which the manager confirmed she had taken action to address.

This outcome did not constitute part of the site visit that was conducted on the 16 March 2011. However, when we were assessing compliance with other outcome areas we made observations that were relevant to this outcome area.

We found that the home was clean, tidy and comfortable. However, we also noted that there was an offensive odour emitting from the sitting room carpet. This room was not currently in use due to redecoration and refurbishment and the manager confirmed that the refurbishment of this room included the provision of a new carpet.

During our tour of the premises we found that aprons, gloves, antiseptic gel and hand wash were available throughout the home. Laundry facilities were sited in a separate building and the home employed cleaning and laundry staff.