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Darenth Grange Residential Home Requires improvement

All reports

Inspection report

Date of Inspection: 30 July 2013
Date of Publication: 12 September 2013
Inspection Report published 12 September 2013 PDF | 81.27 KB


Inspection carried out on 30 July 2013

During a routine inspection

We found there was a risk that people’s views were not taken into account in relation to the way the service was delivered.

We found the provider had taken steps to address the concerns we raised as a result of our previous inspection. This was in relation to the action they took following an incident to ensure the safety and welfare of the people who used the service.

Staff we spoke with had a good understanding of people's dietary needs, their likes and dislikes. One person who used the service said "I get three good meals a day and I get a choice" and another person told us the meals were “as good as I would cook myself”.

We found the provider had not afforded staff the opportunity to talk through any issues about their role with their line manager in a structured way through regular supervision and the professional development of staff had not been supported through a regular system of appraisal.