You are here

Archived: Culture Dementia UK

All reports

Inspection report

Date of Inspection: 22 August 2012
Date of Publication: 25 September 2012
Inspection Report published 25 September 2012 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

The provider was meeting this standard.

User experience

We spoke to people using the service but their feedback did not relate to this standard.

Other evidence

Appropriate checks were undertaken before staff began work. The provider undertook all relevant checks and appropriate recruitment procedures before care staff began work at the service. We viewed two staff files which confirmed that these practices were being followed; this ensured that staff recruited by the service were suitable for their role.

During the inspection we viewed training records which demonstrated that staff had been trained in health and safety, moving and handling and safeguarding. Training that had been planned and booked for staff included communication and engagement with people with dementia, communication and mental capacity training. This ensured that care staff had the skills needed to support people.

We spoke with one member of staff who confirmed that they had received a comprehensive induction when the joined the service. They also told us that weekly meetings were held where they were able to discuss how best to support people they were looking after.