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Enstone House Requires improvement

All reports

Inspection report

Date of Inspection: 10 January 2013
Date of Publication: 26 January 2013
Inspection Report published 26 January 2013 PDF

Overview

Inspection carried out on 10 January 2013

During a routine inspection

We spoke to four people all of whom told us they enjoyed living in the home. They said they were comfortable to raise concerns with the carers or registered manager. One person told us that it was a �lovely home� and another person told us she �loved it here." People we spoke to said the staff were �very kind� and said there were �polite and nice staff.� One person said she received �very good care." People told us about activities they enjoyed including bingo and tea-dances. One person said she listened to taped stories in her room.

We observed that staff respected and involved people. Some people�s needs were not accurately assessed and reflected in their individual care plans. Staff in the home had received adequate training on safeguarding vulnerable adults. They were aware of how to respond and what to do if there were concerns about a person�s safety. We saw staff co-operated with each other and worked together. The provider assessed and monitored the quality of care provided.