The Care Quality Commission

Archived: Mrs Jacqueline Soomary - 14 Bruce Road

Southsea, Portsmouth, Hampshire, PO4 9RL (023) 9273 8698

Provided and run by:
Mrs Jacqueline Soomary

All Inspections

7, 8 February 2011

During a routine inspection

All people we spoke to said they liked living at 14 Bruce Road and had no complaints about any aspect of the service they received. They said the food was varied and they were supported to plan and prepare their own meals. They felt they were involved in planning their care and expressed satisfaction with the support given.

People said they felt safe living at 14 Bruce Road and were supported to become as independent as possible.

Staff told us that they respect people's wishes and said that people are involved in all aspects of their lives as much as possible and are actively encouraged to express their views and opinions.

Staff also said that the training provided is very good and that they regularly attend refresher courses to maintain their knowledge, skills and competency in all aspects of supporting the people in their care.