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Archived: Grangefield Homecare

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Inspection report

Date of Inspection: 8 May 2013
Date of Publication: 1 June 2013
Inspection Report published 01 June 2013 PDF

Overview

Inspection carried out on 8 May 2013

During a routine inspection

We spoke with three people that used the service. They all told us that they were very happy with the service that they received. One person told us �I couldn�t manage without them�. Another person told us �I�m satisfied with everything that they do�.

We spoke with a staff member who worked at the service. They told us �We keep people as independent as possible and enable them to stay in their own homes�.

We saw that people were involved in a meeting when they started to use the service to discuss their needs and identify a plan of care to ensure that their needs were met.

We found that people�s care records were regularly reviewed to ensure that they continued to meet people�s needs.

People told us that they aware of the complaints procedure and they had a copy of it at their home.