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Hilldales Residential Care Home Good

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All reports

Inspection report

Date of Inspection: 16 July 2013
Date of Publication: 21 August 2013
Inspection Report published 21 August 2013 PDF

People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Meeting this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 16 July 2013, checked how people were cared for at each stage of their treatment and care and talked with people who use the service. We talked with staff and reviewed information sent to us by commissioners of services.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.

Our judgement

People were protected from the risk of infection because appropriate guidance had been followed.

People were cared for in a clean, hygienic environment.

Reasons for our judgement

In a tour of the home we found all areas were clean and hygienic. All rooms were bright, clean and free from odours. We saw there were systems in place to ensure good hygiene and prevention of infections. These included soap dispensers in toilet and kitchen areas, and staff had easy access to disposable gloves and aprons and protective clothing. Provisions have been made for safe handling of soiled laundry to prevent cross contamination.

There was a policy in place relating to infection control. However, this policy was brief and did not cover all aspects of infection control. The policy was in the process of being updated in line with the Department of Health code of practice for health and adult social care on the prevention and control of infections and related guidance.

We spoke with domestic staff who said they had cleaning schedules, which included all communal areas and individual bedrooms in rotation. We saw there were clear directions for different mops and clothes to be used for different areas. This helped to prevent the spread of possible cross infection. We heard there was always a good supply of cleaning products, which were kept locked up when not in use.

Some staff had received training on infection control in the past, and we heard how they aimed to ensure this was an annual update, with senior staff checking competencies with the use of work books and checking of cleaning schedules as part of their monthly audit process. We concluded there were effective systems in place to reduce the risk and spread of infection.