- Dentist
The Temple Practice
Assessment report published 9 May 2025
Contents
Judgements
Our view of the service
We carried out this announced, on-site inspection on 10 April 2025.
We found the practice had met regulations.
Infection control procedures in place were effective.
The practice had effective systems to identify and manage risks. The processes for checking the medical emergency kit should be reviewed.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Patients’ care and treatment was provided in line with current guidance. Systems to ensure the documentation of care was consistent with guidance could be improved.
Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.
The documentation of incidents could be improved to support the provider to evidence that learning occurred, in line with their policy.
The practice is in Moortown, Leeds and provides NHS and private dental care and treatment for adults and children. The practice is part of a Health Education England Performers List Validation by Experience (PLVE) scheme to support overseas qualified dentists to join the NHS primary care dental workforce.
The practice had car parking to the front and rear of the premises, and step-free access to the practice. Additional parking was available in the next-door shopping centre
The practice had 6 treatment rooms.At the time of our inspection, there was a total of 22 staff, of which there were 5 dentists, 3 dental therapists, 12 dental nurses (including 2 trainees) and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 5 dentists, 1 dental therapist, dental nurses and the practice manager.
The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.
People's experience of this service
Two weeks before and on the day of our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 8 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included, “Excellent! Very pleasant and capable staff”, “Well experienced and highly personable dentist. I feel informed and looked after, thank you!”, “Friendly and welcoming, clean and hygienic”, “I’m very scared of dentists normally but feel at ease here”, and “All staff are lovely. Kind and helpful”.
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
Patients told us that when they were prescribed medicines, sufficient information was given.
Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.