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Inspection report

Date of Inspection: 30 July 2013
Date of Publication: 3 August 2013
Inspection Report published 03 August 2013 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 30 July 2013, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

People that we spoke with during this inspection told us they were happy with the staff that cared for them in this home. One person said, "I'm looked after very well here." We observed positive interactions between staff and people who used the service.

As part of this inspection we looked at the recruitment records for five of the 35 staff who worked at The Limes. We found that their personal files contained documentation which provided a clear audit trail and demonstrated that thorough recruitment processes were followed prior to staff appointments being offered. This meant that people were supported by staff who were suitable for this work.

We found all the required documents such as staff references and Criminal Record Bureau (CRB) checks, were present in each member of staffs' file. There was information recorded about staff skills and previous work experiences. However the provider might find it useful to note that where documents such as passports had been photocopied, these were not always clear and there was nothing to confirm that original documents had been checked.