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Inspection report

Date of Inspection: 13 January 2012
Date of Publication: 30 January 2012
Inspection Report published 30 January 2012 PDF


Inspection carried out on 13 January 2012

During an inspection looking at part of the service

People that we spoke with during our visit on the 13 January 2012 said that they were very happy living at The Limes, and that the staff were respectful and treated them well.

We observed staff interacting positively with people, explaining care procedures as they were carried out.

People looked clean and well cared for, and told us that were always plenty of staff available to assist them. We observed that staff communicated confidently with people as they assisted with their care.

We saw people being assisted to transfer and mobilise in an appropriate way, and noted that the staff were competent when using hoists and other assistive aids.

People had access to a wealth of information about the home, which was displayed in the reception area. They were involved in making personal decisions about their care, and encouraged to contribute their views and suggestions with regards to any other matters arising in the home.