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Inspection report

Date of Inspection: 25 July 2011
Date of Publication: 30 August 2011
Inspection Report published 30 August 2011 PDF

Overview

Inspection carried out on 25 July 2011

During a routine inspection

Generally people that we spoke with said that they were very satisfied with the care and support they received in The Limes.

One person told us, �I�m thoroughly enjoying my life here, I�ve been here six years and it�s the best year so far�.

We observed staff interacting well with people, explaining care procedures as they were carried out, and people generally looked clean and well cared for.

Although we did not see any formal activity sessions taking place during this visit. People advised us that there was a wide variety of leisure activities available to them. One person said, �There is something for everyone here�.

People spoke positively about the staff. Stating that there was always plenty of staff available and that they were pleasant and attentive.

We observed good interactions between staff and people using the service and we saw assistance being offered to help people transfer and mobilise in an appropriate way. The staff were generally competent and attentive when assisting people to meet their needs.

However we did observed one person being assisted with a meal that was not appropriate for them. The staff assisting was unaware of the short term dietary needs for this person

People told us that they attend resident meetings in the home and were given the opportunity to share their views and make suggestions about how the home is run.