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Sudbury Care Homes Limited Good

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Inspection report

Date of Inspection: 1 November 2012
Date of Publication: 5 December 2012
Inspection Report published 5 December 2012 PDF

Overview

Inspection carried out on 1 November 2012

During a routine inspection

At this inspection we were able to speak with one person in the home and two relatives by phone. People who use the service have learning difficulties and communication was limited. We were able to observe how they were being cared for by staff. Staff were respectful and treated people with dignity and respect. They talked politely to people who use the service and allowed them time to respond and express their wishes. People responded well to staff.

People told us that they engaged in various activities and had also been on holidays supported by staff. People were encouraged to be as independent as possible and assisted in household chores. Their care records contained details of appointments with healthcare professionals and their care plans had been regularly reviewed.

Relatives who spoke with us stated that the personal, social and healthcare needs of people had been attended to. They had been consulted and kept informed regarding the welfare and progress of their relatives. Their views can be summarised by the following comment, �I am satisfied with the care provided to my relative. The staff are good. My relative is happy in the home.�